Effects Of Poor Communication In Business

February 17, 2017 Shanti Kamps 0

Effective communication is a compulsory element of a business organization. Communication is effective when the intended message has been received and understood by the recipient and also feedback should be received by the sender to confirm receipt. Effective communication is needed to ensure the goals and objectives have been communicated to the employees and to make sure they know what the work to be done is. There could be many drawbacks in a business due to poor communication. So here are some of them.

1. Decreased productivity

Effective communication ensures clear transfer of the intended message. However, when this does not happen, the employees seem to be confused on what exactly needs to be done. This will make them go back over the original task and also waste valuable time on understanding the message. This will of course bring down productivity since double the time is needed now to get a task done. Hence you need to ensure the message is brief and clear. Also, ensure they are aware of the communication process in the organization; how messages are passed, whom it should go through, will the company provide a prepaid sim card Hong Kong etc.

2. Low employee morale

Communication is a two-way street and this is very important to uphold the morale and motivation of employees. Researches have found that companies, whose managers are closely associated with employees and communicating with them often, are more likely to perform well. It is true since clear cut instruction will not leave employees confused. Confusion leads to job dissatisfaction since they will not be able to fulfill their tasks up to standard. Hence you need to communicate with your employees all the time and make them feel comfortable to ask any clarifications or state any problems. To make communications easier, provide your employees with company sim card China, internet facilities etc.

3. Decreased innovation

Innovations are essential for companies and hence are always encouraged. Employees who have been directed properly know exactly what is needed to be done, what kind of innovations will be suitable, how it will contribute to society etc. Make sure you create an environment that freely communicates so that whatever innovation brought up by the lower level employees can be presented to the managers with no hesitation.

4. Mistakes

Mistakes and wastage is high when effective communication is not present. Employees with no proper instructions obviously tend to make more mistakes along with higher wastage. This will bring up additional cost to employees and also proper training should be done all over again to avoid such mistakes. The time wasted on it could have used in production activities if communication was effective. Hence always make sure you give out the correct message clearly, once and for all.